Capture your mistakes

There’s nothing more anxiety inducing than starting off from the very beginning. For some, it may just be that transition from high school to college, or maybe you’re finally meeting that one person you think you’re going to spend the rest of your life with… maybe you’re even considering starting a family with that person.

For me, it’s getting myself out there as a Graphic Designer and trying to make the least amount of mistakes as possible doing the one and only thing I can see myself doing… well I did consider being a psychologist once, but I’ll save that for another blog post.

Recently, I was working on trying to transfer a website domain over to another domain registrar. This is my very first time taking on this task for a client’s website, and at first I thought it was going to be easy. A few days later, my client received an email saying that there was an error in the authorization request transfer. A little annoyed, I had to call customer service from both sides of the domain transfer (the domain registrar that was currently registered with AND the one I also wanted to transfer to) to figure out who exactly I needed to talk to in order to finish this problem. Later after getting the authorization process restarted, I received a couple emails involving this request in which I had to accept the request of the domain transfer.

And that was when I had thought I made a horrible mistake. I responded to the email by hitting the accept button. After hitting accept, I saw and unfamiliar domain registrar name “Host America” when I had clearly wanted to transfer to Host Gator’s domain services. Feeling antsy. I thought I may have sent my domain over to someone who wasn’t my client.

A part of me didn’t want to even mention my mistake or try to even figure out whether it was a mistake or not. I was afraid I was going to make my client angry, or that there would be nothing I could do to stop it. I was the only person held responsible for sending it to the wrong location. I spent a few hours grieving over the consequences, and then I realized there’s only one way I’m going to solve this problem.

I have to face it. I have to act as soon as possible. Because if I were to try and face them later on, there’s a possibility that the mistake could never be undone.

As nervous as I get talking to customer service, I called them back. Relief hit me when I heard that the name specified in the email was indeed sent over to Host Gator. I even checked to confirm that with the other Domain registrar as well. I was so relieved, I laughed with ease knowing that I did what I was supposed to do.

I’m not just telling this story of mine to those who are Web Designers and/or Developers. Mistakes can happen to all of us, and the best way to solve them is to take them head on. No one should think of mistakes as a bad thing, but as a way of helping you grow and gain more experience handling your problems. Sure, they aren’t easy to deal with, but it’s problems like these that can make life much more interesting and less boring. Most of all, the feeling you get after fixing the mistakes you made is probably one of the best feelings in the world.

What kind of mistakes have you made recently? How were you able to handle them?